Q & A

A case of diapers will vary in number depending on the size and brand you select. Most cases will contain between 100 and 256 diapers. Here is a chart to help you compare with other services:

We send the welcome kit to mom when you place your order.  If you want the welcome kit to arrive on a specific date you can give us that information upon check out and we will mail it accordingly.  Along with the welcome kit is a card with your personal greeting in it, a letter explaining what the diaper gift entails, and instructions on how to re-order diapers when mom runs low. For customer convenience we include a magnet with our phone number and e-mail address on it. This all gets shipped in a box along with a beautiful gift bag that contains the gift you choose at checkout.

Mom’s are going to reach out to us each month to order their diapers. By contacting us each month, mom is assured that we will send the diapers when the baby needs them, and in just the right size. mom will never be stuck without diapers or have diapers arrive and clutter up the nursery before she’s ready to use them.

Can I have the welcome kit sent to me for presentation at the shower? Absolutely!  When you check out, you will be asked if you would like us to send the welcome kit to you or to your gift recipient.  Just check the box “Send to Giver (me)” and we will mail it to the address in the billing section of your order.  We ask that you still give us the ship to address for your gift recipient in the next section of the checkout, so that we can use the name to personalize the welcome letter and we can create the new parent’s account with the address and phone number in the order.  We will not ship them anything until instructed to do so.

Can I include something else in the welcome kit? You are welcome to add to the shopping cart whatever other items you’d like us to include with your initial shipment.  We have a nice selection of toys, books and keepsakes that all can go into the welcome kit with your gift announcement.

Can I send diapers with the welcome kit?  We can send out the first case of diapers in the gift with the welcome kit.  However, moms really appreciate being able to select the brand they want and its important they get the size right.  If you really want a case of diapers to go with the welcome kit, call us at 866-990-1811 and we will discuss the various options with you.

If you are having the gift sent to you to present at the shower, we suggest that we send you just the welcome kit, as the case of diapers is difficult to wrap.

For a You Tube video that contains detailed information about this gift CLICK HERE.

We deliver quality Huggies Snug & Dry, Huggies Little Snugglers, Huggies Little Movers, Pampers Swaddlers, Pampers Cruisers diapers, and several other brands.

We send a small toy or rattle to mom in the welcome kit on the date of your choosing, and enclose a lovely card with your personal greeting in it, a letter explaining what the gift entails, and instructions on how to re-order diapers when mom runs low.

For convenience, we include a magnet with our phone number and other contact information on it. Mom will be instructed to call us when she is ready to receive her next case of diapers. This assures us that we will send the diapers when the baby needs them, and in just the right size. Mom will never be stuck without diapers or have diapers arrive and clutter up the nursery before she’s ready to use them.

We are going to send mom out a large case of diapers, but the actual quantity depends on the size and brand mom selects.  Cases will contain between 128 and 264 diapers. A case of diapers lasts approximately one month, but babies need lots of changes in the first couple of months so mom may go through them faster during the first 3 months.

A typical baby will go through diapers faster the first three to four months and then slow down as they get older. About 80% of our moms use 12 cases in a 12 month period, about 10% use 10-11 cases and about 10% use 13-14 cases in a year period.

As you go through the checkout process make sure to add your personal message in the comments box on the checkout screen. You can also include any additional information we might need in the comments box.

The price includes shipping within the continental U.S. Shipping to Hawaii or Alaska will be significantly higher and we will contact you to discuss additional charges before processing your order.

What can a new mom need more than diapers? And nothing is easier than a diaper delivery service that will guarantee she will get the diapers she needs on time and in the sizes needed. We deliver quality Huggies Snug & Dry, Huggies Little Snugglers, Huggies Little Movers, Pampers Baby Dry or Pampers Swaddlers/Cruisers diapers. If mom prefers, we have access to Luvs, Members Mark, UP&UP, Honest diapers, and more.

We will send out the welcome kit to mom when you complete your order.  If you need the welcome kit to arrive on a specific date you will have the option to tell us that upon checkout. The welcome kit contains a lovely card with your personal greeting in it, a letter explaining what the gift entails, and instructions on how to reorder diapers and wipes when mom runs low.  For convenience, we include a magnet with our phone number and other contact information on it. All this ships in a pretty gift bag that contains the free gift you choose at checkout.

We prefer to let mom order the first case of diapers.  This assures us that mom will get the correct size diapers when she needs them. Mom will never be stuck without diapers or have to many diapers arrive and clutter up the nursery before she’s ready to use them.

Depending on the size and brand that mom selects, cases will contain between 100 and 264 diapers. Our cases last approximately one month. However, in the first couple month’s, babies will go through diapers faster than normal and may require more than one case per month.

Mom will have her choice of several brands of wipes and we ship out a large box containing between 800-1,000 wipes depending on the brand.  The wipes are going to ship out every three months.  If you purchase a year supply of diapers and wipes, mom is free to take the wipes any month that she needs them, but will get only four boxes during the year.  If you would like her to have more than that contact us and we can make other arrangements with you.

The price includes shipping within the continental U.S. Shipping to Hawaii or Alaska will be significantly higher and we will contact you to discuss additional charges before processing your order.

We would be delighted to speak to you in person, and answer any questions you have, help you select a gift, or take your order over the phone. Please call us at 866-990-1811! If you get voicemail, please leave your name, number and a good time to return your call as we are not always available to answer right away.

We ask that your allow 5 business days to receive your order.   We are located in Minnesota.  If you place your order before 1:00 p.m. CST it usually goes out the same day.  Most places we reach within two to three business days, but the far reaches of the west or east coast can take up to five days.

If you purchased a one time baby gift for someone and it needs to be returned please email us at orders@babyshowersbymail.com or call us at 866-990-1811 to arrange the return and refund. Return must be made within 60 days of purchase and full refund to the original purchase method will be issued within 5 business days of us receiving the items. All items in the gift must be unused and unopened. If you need to return only some items in the gift, please email or call us to discuss the refund amount on individual items.

If you are a diaper delivery customer and you received the wrong brand or size diapers, then call us immediately. We can get the correct item on its way to you and arrange return for the diapers at no cost to you. If baby has outgrown the size you just ordered we can arrange an exchange as long as the box remains unopened.

Once you have opened a case of diapers we cannot exchange them for you. Call us to talk about your options before ordering a big case when baby is close to changing sizes. We can ship you out a mixed case of jumbo packages. Or you should order the next size up and purchase a small package of diapers to get your through to the next stage.

If you received a gift of our diaper delivery service and would like to cancel the service, you must notify us via email or phone call before all the cases of diapers have been shipped. Refunds will be made back to the credit card or paypal account of the gift giver. Refunded prices will be adjusted for the price of the welcome kit sent and adjusted for any diapers and wipes that have been sent.